Here you will find answers to frequently asked questions, if you you cannot find answer to your question please contact us and we would love to answer all your questions.

Some of the basic questions are answered here. If you are not satisfied with the answers provided, please send us your query and we will get back to you.

1. Does INBOXERZ provide email addresses for campaigns?
2. Can I view the campaign results and progress?
3. Can INBOXERZ look after the entire project(s) – inclusive of mailing list management and dispatching of emails?
4. If I upload my email lists at INBOXERZ, will these be shared with anyone else?
5. I downloaded software that randomly collects email addresses related to my industry. Can I use INBOXERZ to send my campaign to these addresses?
6. Who can I send my email marketing campaigns to then?
7. I’m still not convinced. What is the edge with INBOXERZ?

1. Does INBOXERZ provide email addresses for campaigns?

INBOXERZ does not provide email addresses and does not support spam. We strictly cater to authentic clients with registered email addresses database.

2. Can I view the campaign results and progress?

Absolutely. Live tracking is available to you at your convenience. You can monitor and view progress and results any time from anywhere. INBOXERZ gives you relevant hands-on experience and access to INBOXERZ client view, where you can have access to your campaign reports.

3. Can INBOXERZ look after the entire project(s) – inclusive of mailing list management and dispatching of emails?

Yes, INBOXERZ manages complete email marketing campaigns for its clients and provides campaign summary reports with statistics and graphs, on completion of every single campaign. Please contact us for more information at info@emailmarketing.pk

4. If I upload my email lists at INBOXERZ, will these be shared with anyone else?

Absolutely Not. Data provided will not be shared with anyone and will be the sole ownership of each individual client.

5. I downloaded software that randomly collects email addresses related to my industry.
Can I use INBOXERZ to send my campaign to these addresses?

INBOXERZ does not encourage or support such methods of collecting information. This method of collecting email addresses, called harvesting, is prohibited by our Anti-Spam policy.

6. Who can I send my email marketing campaigns to then?

You may only send your email campaigns to recipients with whom you have a prior business relationship or those that have specifically opted in to your organization’s mailing list. For more information about who you can and cannot send e-mail to, please see our Anti-Spam policy.

7. I’m still not convinced. What is the edge with INBOXERZ?

Generic email marketing (bulk mail) services are widely available and promoted by many vendors throughout Pakistan, but INBOXERZ by Bramerz (Pvt) Ltd is the most advanced and comprehensive email solution in the country.

Installed software, local email clients (MS Outlook, Outlook Express and Thunderbird) and free web mail services (Hotmail, Yahoo Mail and Gmail) are not specialized products for mass email marketing. What a business requires to reach out to customers and potential customers is some smart emailing system that is developed to do exactly that. Keeping reading:

• No IT support staff
  INBOXERZ takes your entire IT support staff requirement away from you. You do that best (your business), we’ll do the rest (our business).
• Server Management
  You don’t need to worry about your Server Management. INBOXERZ uses its own reliable email sending infrastructure, which is based on performance, speed, and industry standards to ensure your mails are delivered, the best way.
• No Internet Choking
  Companies that attempt to send mass emails on their own, by some locally installed software, often find that when they do so, nobody else in the organization can use the Internet while the emails are going out. Sometimes, even the servers give up and get stuck. You need not worry about saturating your company’s Internet bandwidth because INBOXERZ won’t choke up your internet, as it uses it own gateway for dispatching large number of emails.
• Inbox vs. Junk Mail
  One of the biggest challenges is ensuring that emails go to recipient’s inbox rather than junk mail folders. When using locally installed software and desktop email clients (MS Outlook, Outlook Express and Thunderbird) for mass emails, they are sent in one go and mostly land in the junk mail folder. Another major reason for emails to fall in junk mail is the server settings and authentication. With almost 99% of local ISPs blacklisted globally, the emails are bound to get into the junk mail folder, unless of course it is a personal email which is addressed to a specific person that you know.INBOXERZ takes care of both these issues. Not only does our unique feature allow for sending out emails in intervals, with our internationally hosted service, we bypass the blacklisted local ISPs, resultantly ensuring that the emails get delivered right in the recipient’s inbox.
• Express Tracking
  INBOXERZ provides tracking capabilities that most installed software solutions cannot match, such as
  • unsubscribe – who got unsubscribed
  • bounce management – how many and which emails got bounced
  • delivery tracking – how many and which emails got delivered
  • read tracking – how many and which emails got read
  • click tracking – which (if any) url was clicked
  • forward tracking – how many and to whom were the emails forwarded
  • and much more
• Reply Management System
  INBOXERZ SMART Reply Management System filters out authentic replies from spam, bounces, out-of-office auto replies, mailbox full messages and more, so you exactly know what sort of replies you are getting. We can configure how each of these incoming emails are to be processed and handled based on your requirements. In contrast, desktop software usually delivers all bounce emails, replies and other types of incoming emails right back into the inbox.
• Instant Feedback Access
  INBOXERZ is available online and you can access your campaign feedback information 24/7, anytime from anywhere in the world.